Terms and conditions

1. What the service is

TeamsActivo is an app for macOS, Windows, Linux and Android that simulates minimal activity so the operating system does not consider you idle. The subscription lets you use it on up to 3 devices at the same time with a single licence key, for as long as the subscription is paid up.

The app checks over the internet, from time to time, that the subscription is still in force. Without a connection it works for at most 72 hours after the last check. If the subscription stops being paid, the app stops acting.

What you buy is a licence to use the software, not ownership of it. No specific result and no service level is promised.

2. Price, trial and renewal

The price is €5.00 per month plus VAT (21% in Spain; €6.05 in total). The amount including tax is shown before you pay. Payment is handled by Stripe and an invoice is issued for every payment.

The subscription starts with a 10-day free trial, so that you can check on your own devices that the app is useful to you. If you do not cancel before it ends, the first month is charged and the subscription renews automatically every month. The trial is one per person and per card: if you have already had it, the first month is charged when you subscribe, as stated on the payment page.

3. No minimum term: cancel whenever you like

There is no minimum term, no penalty and no notice period. You can cancel at any time from your account. The app keeps working until the end of the period you have already paid for, and no further charge is made.

Periods already paid for are not refunded, in whole or in part, unless the law requires it.

4. Right of withdrawal

TeamsActivo is digital content supplied immediately. When you subscribe, you expressly ask for the service to start right away and acknowledge that, once it has started, you lose the 14-day right of withdrawal, as provided by article 16(m) of Directive 2011/83/EU and its Spanish transposition. That acceptance is collected with a tick box before payment.

During the 10-day trial you can cancel without being charged anything.

5. The software is provided "as is"

TeamsActivo is provided as is and as available. The seller does not warrant that it will work without interruptions or errors, that it is compatible with every device, version or configuration, or that it is fit for any particular purpose of the user. In particular, the seller does not warrant that the status of Microsoft Teams or of any other application will stay at any given value.

The trial period and the freedom to cancel at any time exist precisely so that you can check for yourself whether the app is useful to you, and you subscribe and keep paying only for as long as it is.

6. Dependence on Microsoft Teams and third parties

TeamsActivo is an independent product. It depends on Microsoft Teams, on operating systems and on other third-party software that the seller does not control and that can change at any time without notice.

If a change in Teams, in an operating system or in any third party makes the app stop working in whole or in part, the seller will try to adapt it within a reasonable time, with no obligation to succeed or to do so by any given date. That situation gives no right to damages, compensation or a refund of periods already used.

The seller may modify, limit or stop offering the app, or any of its versions or platforms, at any time. If it stops offering it altogether, it will stop charging.

7. Your sole remedy: cancelling

If the app does not work for you, stops working for you or does not convince you, the remedy provided is to cancel the subscription, which you can do at any time, at no cost, effective from the end of the current period. To the extent the law allows, that is your sole remedy and the seller's only commitment.

8. Use at your own risk

You use TeamsActivo at your own risk. You alone are responsible for checking that using it is compatible with your employment contract, with the rules and policies of your company or organisation, with the terms of the software you use and with applicable law.

The seller is not liable for any employment, disciplinary, contractual or other consequence that may arise from your use of the app, or for decisions taken by your employer or third parties.

You must install it only on devices that belong to you or on which you are authorised to install software. The app is not designed to circumvent security controls or lock policies and must not be used for that.

9. Limitation of liability

To the maximum extent permitted by law, the seller is not liable for indirect damages, loss of profit, loss of data, income, opportunities or reputation, or any damage arising from the use of or inability to use the app, its interruption, its errors or its withdrawal.

In any case, the seller's total liability to the user, on any ground, is limited to the amount the user paid in the three months before the event giving rise to it.

Nothing above limits liability that cannot be excluded by law, such as liability for wilful misconduct, or reduces the non-waivable rights that the law grants to consumers.

10. Availability and support

The licence server and this website may be unavailable because of maintenance, faults or causes beyond the seller's control. The app tolerates up to 72 hours without a connection; no particular availability is guaranteed.

Support is provided by email at matias@jackson-strong.es, on a best-effort basis and with no guaranteed response time.

11. Failed payments

If a renewal payment fails, the app keeps working for 3 days while the payment is retried. After that it stops acting until the payment is settled.

12. Permitted use and suspension

The licence is personal and non-transferable. You may not resell, rent or publicly share the key, or tamper with the app to bypass the licence check.

The seller may suspend or cancel a licence, with no right to a refund, if it detects fraudulent or abusive use, use contrary to these terms, or a chargeback or non-payment.

13. Business customers

If you subscribe as a business or professional, and not as a consumer, consumer protection rules do not apply, the exclusions and limitations in these terms apply to their full extent, and you agree to hold the seller harmless against any third-party claim arising from your use of the app.

14. Consumer rights

If you subscribe as a consumer, you keep the rights the law grants you and that cannot be waived, including the legal guarantee of conformity for digital content. If you believe the app is not in conformity, write to matias@jackson-strong.es: the seller may fix it or, if that is not possible or reasonable, end the contract and refund what corresponds to the unused period.

15. Trademarks

TeamsActivo is not affiliated with or endorsed by Microsoft. Microsoft Teams is a trademark of Microsoft Corporation.

16. Changes, severability, governing law and complaints

The seller may change the price or these terms. It will tell you by email at least 30 days in advance, and you can cancel before the change applies; if you remain subscribed afterwards, you are deemed to accept it.

If any clause is held void or unenforceable, the rest remains in force and that clause applies to the fullest extent the law allows.

These terms are governed by Spanish law. If you are a consumer, the courts of your place of residence have jurisdiction and you keep the protection of the mandatory rules of your country; otherwise, the courts of the city of Madrid. For any complaint, write first to matias@jackson-strong.es.

This is a translation for your convenience. If it ever differs from the Spanish version, the Spanish version prevails.